When we came in, we were begging for help. Farmers paid us pennies on the dollar for our damages. Our house was leaking and Farmers would not help us anymore. Our daughter told us about the Mostyn Law Firm. We came in and asked if we had a case. The attorney looked at our papers and said yes. Everything has happened the way they told to us it would happen. Everyone who hears or reads this should go to the law firm because they are the only ones who can help them.Calvin and Evelonalia Forbes, Houston, Texas
The contractors sent out by the Mostyn Law Firm checked everything and found all the hurricane damage my insurance adjusters overlooked. They did a great job and I recommend them to you and everyone with a hurricane damage claim.Jack Turner, Alvin, Texas
Mr. Mostyn, My wife and I thank you for your help in resolving our Hurricane Ike claim problems with State Farm. We were very pleased with Donavans shrewdness in negotiating a reasonable settlement for us. Our expectations were met, and we will recommend you and the Mostyn Law Firm to our friends and family members.Roy and Debra Martinez, Pearland, Texas
I was told by Texas Windstorm Insurance (my insurance company for 14 years) when my roof was damaged by Hurricane Ike that all they were going to pay was a few hundred dollars for minimum damage on my roof. The roof contractor told me I needed a new roof so I kept calling Texas Windstorm Insurance for months talking to different people but they kept telling me there is nothing they could do. They were very rude at the end! So I went to Mostyn Law Firm and now I will get my new roof. They have been incredible since I hit that enter button. They have given us faith again in believing we will get help and of course our repairs. Thank you Mostyn Law Firm youre awesome. My tears are happy tears now.Evelia Camacho, Angleton, TX
I hereby affirm if I ever have any problems with Texas Windstorm Insurance Association, the first phone call I will make is going to be to the Mostyn Law Firm. TWIA shorted me on the dollar amount of my Hurricane Ike damage. But then I went to the Mostyn Law Firm and now my problems are over. The Mostyn Law Firm fought for me and my family to recover all the money necessary to repair our home to the condition it was in before Hurricane Ike.James and Debbie Gross, Alvin, TX
I recommend the firm to everyone who may need help resolving unfair treatment by their insurance company.
On Sept 13, 2008 our lives and the lives of so many gulf coast residents were changed forever. Hurricane Ike, a Cat 2 hurricane came in with a vengeance and a storm surge that varied from 12-18 ft, depending on your location on upper Galveston Bay My husband and I had lived in our home in Shoreacres for about 10 yrs, it was a quaint home built in 1933, but it had so much character. It was one of the original homes that had been built when Shoreacres was originally developed.
As most of our neighbors, we responsibly carried 3 insurance policies with replacement cost coverage. Homeowners, Flood and Windstorm; our biggest misconception upon leaving our home that Sept. day during a mandatory evacuation was that we had insurance that would ensure we were not devastated financially if we did take a direct hit
The storm came and went and on Sept 15th, we were allowed to return home. Nothing could have prepared us for what we would see; both to our own home, and the homes of our friends and family as well.
We did all the right things, we had documented everything, we had our 1st adjustors out on Sept 19th 2008, a month later we received notification from the city and FEMA that our house was deemed substantially damaged, as well as the estimate from our Windstorm adjustor, that declared we had suffered 500.00 in roof damage! We had 5 ceilings in our house that had been soaked, water stains ran down the walls, but they were only going to pay for 1 square of shingles and roofing. We requested another adjustor, and we were basically given the run-around. We had hired a Public Adjustor, who brought in engineers and all she was able to get us was an additional 1000.00. She said that was all she could do. We were devastated.
We had been fighting for over a year, we were paying our mortgage (for an uninhabitable house) and rent. As well as additional expenses of getting our lives back together that includes demo-ing and rebuilding our home.
Then in April of 2010, our lives were soon to change again, only this time for the better.
I was flying back from Tampa on a business trip and I was blessed to have been sitting next to a judge from Nederland, TX, a town in Jefferson County that had been hit pretty hard by Ike, as well. We got to talking about the storm and he told me that his property had suffered a great deal of damage and that he had already received a settlement, but that he had to get an attorney. He encouraged me to call them, so he gave me his card and their number. It was the number to Mostyn law firm.
My husband made the call, he went to their office for an appointment, and they said we would hear back in about 4 months. On Sept 23rd, that call came; they said that TWIA had made us an offer. We were in a state of disbelief. After 2 years of battling insurance, going thru our savings and accruing more debt than we ever dreamed due to having to rebuild on our own; we were being vindicated.
We cannot even express the gratitude we feel to Mostyn Law Firm. It is because of their dedication and diligence that we will be able to pay off the accumulated debt incurred from rebuilding, as well as replenishing our savings to its pre-storm status.
Going thru this whole ordeal we have learned a great deal about insurance companies and our rights as insureds. Insurance companies will tell you that you should sign their initial proof of loss, no matter what; and then you can file supplements if the original amount of damage determined by an ill-trained adjustor is not enough; but what they wont tell you is that you will have to fight for every single penny after that, and you may or not get the Replacement cost coverage if your original adjustor makes a mistake!
In hind-sight though the main thing we took away from the experience is that we should have contacted the Mostyn firm much sooner.
From the bottom of our hearts we are so grateful for all you have done and we pray that the many who havent contacted you in regards to their claims, do. We have told so many people, that there was very little required from us, other than the initial consultation, and a bit of patience. Again, we say thank you and wish you much success with all future claims against TWIA.Bryan and Suzan Cecil, LaPorte, Texas
We had roof damage from Hurricane Ike and the Mostyn Law Firm helped us resolve our claim fairly quickly. We are very satisfied and would recommend them anytime.Victoria Licea and Maria Licea (Mother & Daughter), Houston, Texas
Dear Mostyn Law Firm, may God continue to bless you and your staff. My name is Sandra L. Lewis. During my time of stress after the hurricane, I did not know where to turn for help. Thank you for being my voice. For helping people like ones who dont know where to go when all the doors seem to close. Because of you I was able to get a lot done for my home. I pray always for the Mostyn Law Firm and its associates. I thank God for honest people that represent others who are less fortunate. Once again, thank you. I apologize for being so long in sending this letter. May you always be blessed, the Mostyn Law Firm and Associates.Sandra Lewis, Baytown, Texas
I had a great experience with the Mostyn Law Firm. Everyone has been very informative and professional. I would not hesitate to refer a client in the future.Sheila Howard, Angleton, TX
We are so pleased with our outcome and recommend the firm to everyone. The firm is so professional and took care of all of our problems. They far exceeded our expectations. May God continue to bless this firm.Warren Haynes and Cindy Chesson, Beaumont, Texas